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Ordering Policies

Payment

We accept Visa, Mastercard, American Express, or Discover as forms of payment. We may also accept PayPal.

Sales Tax

Depending on the state that we are shipping to, sales tax may be assessed to the subtotal of the goods that you are purchasing. If your state requires our store to remit taxes to your state government, you will see a line item for taxes in your shopping cart. We are located in Florida, so all Florida customers will be subject to sales tax.

Shipping

Orders placed prior to 2pm Eastern Time are typically shipped same day. Orders not shipped same day will be shipped the next business day.

  • Bikes can only be shipped in the continental U.S.  Bikes cannot be shipped to Alaska, Hawaii, or U.S. territories.
  • Shipping & Handling will equal a total charge of $150 per bike. This fee includes handling and insurance.
  • We typically use ground shipping via FedEx. Please let us know prior to ordering if you would like to expedite your shipping at an additional cost billable to you.

Bicycle Assembly

Bicycles will arrive to your shipping address boxed and disassembled. Unless you have thorough experience in bicycle building and maintenance, you will need a certified bicycle technician to assemble your new Eagle Bicycle. Therefore, we strongly urge you to locate your nearest Eagle Bicycles retailer or local bike shop to assemble your new Eagle Bicycle. Eagle Bicycles is not responsible for additional assembly fees incurred.

Returns

We want you to be happy with your order and we will do everything we can to make it right. If you are dissatisfied for any reason, please contact our store at 561-627-2453 to discuss your return options.

Warranty

Eagle Bicycles is committed to providing the best products at a great price without compromise. Because we care about each and every customer, Eagle Bicycles provides a warranty against defects in materials and workmanship as outlined in the Eagle Bicycles Limited Warranty.